right of withdrawal as a consumer:

Right of withdrawal

Consumers are entitled to a right of withdrawal shall be the following, where consumer is any natural person who enters into a transaction for purposes which can be attributed mainly neither commercial nor their independent vocational activity:


You have the right to cancel within fourteen days without giving any reason this contract.

The withdrawal period is fourteen days from the date on which you have taken, or a representative of your third party who is not the carrier, possession of the goods or has.

To exercise your right of cancellation, you must notify us
Mario Konietzky
Radickestr 48
D-12489 Berlin
by a clear statement (eg a consigned by post mail, fax or email) of your decision to withdraw from this contract, inform. You can sure use the attached model withdrawal form which is not mandatory, however.

Consequences of withdrawal

If you withdraw from this contract, we give you all the payments that we have received from you, including delivery costs (with the exception of the additional costs arising from the fact that you have chosen a type of delivery other than that offered by us expensive type of standard delivery have), and must be repaid immediately at the latest within fourteen days from the date on which the notice is received through your cancellation of this contract with us. For this repayment, we use the same method of payment that you used for the initial transaction, unless you explicitly agreed otherwise; in any case you will be charged fees for this repayment.

We may withhold the reimbursement until we have received the goods back or until you have demonstrated that you have returned the goods, whichever is the earlier.

You have to return the goods promptly and in any event not later than fourteen days from the date on which you notify us of the cancellation of this contract to us or to pass. The deadline is met if you send back the goods before the period of fourteen days.

You bear the direct cost of returning the goods.

End of withdrawal

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ยง 7 withdrawal form

model withdrawal form
(If you want to cancel the contract, please fill out this form and send it back.)
Mario Konietzky
Radickestr 48
D-12489 Berlin

Hereby give notice that (s) I / we (*) from my / us (*) concluded contract for the purchase of the following products (*) / provision of the following services (*)


Appointed on (*) / received on (*)


Name of person / consumer (s)


Address of person / consumer (s)


Signature of / consumer (s) (with message on paper)



(*) Delete as applicable.

exclusion or premature termination of the right of withdrawal

The right does not apply to contracts
– The supply of goods which are not prefabricated and for their production of an individual choice or decision by the consumer is important or which are clearly tailored to the personal needs of the consumer;
– The supply of goods which can spoil quickly or whose expiration date has passed quickly;
– The supply of alcoholic beverages, the price was agreed in the contract that can be delivered no earlier than 30 days after the conclusion of the contract, however, and the current value of fluctuations in the market depends on which the trader has no influence;
– The supply of newspapers, periodicals or magazines with the exception of subscription contracts.
The right of revocation expires prematurely in contracts
– If its unsealed after delivery for the delivery of sealed goods which are unsuitable for reasons of health or hygiene to return;
– The supply of goods when they were mixed after delivery due to their nature inseparably with other goods;
for the supply of audio or video recordings or computer software in a sealed package, if the seal was removed after delivery.


The procedures in this section, “Returns” are not mentioned in accordance with condition for the effective exercise of the right. the “Instruction on the Right of cancellation for consumers.”
Customers are requested prior to returning the return report the seller to [complete: telephone number and / or e-mail address and / or contact page] to announce the return. In this way they allow the seller as soon as possible assignment of the products.
Customers are requested to send the goods as a prepaid package back to the seller and to keep the mailing receipt. The seller will refund the customer to request in advance the cost of postage, unless they are to be paid by the buyer.
Customers are asked to avoid damage or contamination of the product. Goods should be sent with all the accessories back to the seller, if possible in their original packaging. If the original packaging is no longer in the possession of the buyer, any other suitable package should be used to provide sufficient protection against transportation damage and to avoid any claims for damages because of damage due to faulty packaging.